Running a mental health practice requires a combination of clinical expertise and administrative skills, which are two areas that can be difficult to balance. For mental health professionals, patients’ needs come first, which may mean that administrative and organizational tasks take a back seat.
At Titan Web Agency, we work with mental health practices all the time, and we understand the difference the right mental health practice management software can make. With that in mind, we’ve created this guide to help you choose the right mental health practice management software, providing information about features, pricing, and more for your EHR/EMR.
Mental Health Marketing Overview
The demand for mental health services is high in the United States, and marketing these services poses some unique challenges. According to the National Alliance on Mental Illness (NAMI), more than 60 million adults in the United States who require treatment for mental health issues are not currently in treatment. That means there’s a huge, untapped audience for any mental health provider to pursue.
Mental Illness Stigma
Despite the best efforts of providers in the mental health community, there is still a stigma around mental illness and seeking help for it. While it’s less common than it used to be for people to feel ashamed of mental illness, it’s still an issue for some and mental health marketing needs to address the stigma while attempting to overcome it.
Mental Health Coverage
Insurance often does not cover mental health coverage at the same level as other treatments. The passage of the Paul Wellstone and Pete Domenici Mental Health Parity and Addiction Equity Act of 2008 largely prohibited group health plans from limiting treatments for mental illness. Unfortunately, despite this act, many Americans still have individual plans or high deductible plans that can make the cost of mental health care prohibitive.
Mental health marketing must consider patients’ privacy, adhering to HIPAA regulations. Mental health providers must ensure that their patients’ identities are kept confidential, and that can make it difficult to use some standard marketing techniques, particularly obtaining reviews and testimonials.
10 Best Mental Health Practice Management Software
Now, let’s review the 11 best options for mental health practice management software. We have focused on price, features, HIPAA compliance, and customer support when choosing the software for our list.
TheraNest is a robust mental health practice management software that can be used on a desktop or in the cloud. It’s compatible with PCs and Apple devices, including its user-friendly mobile app. With affordable pricing and a wide array of features, it’s suitable for practices large and small.
SimplePractice offers most features that mental health providers value, including insurance management and HIPAA-compliant messaging. The prices are reasonable, and the company has an impressive online knowledge base to help users.
Rethink is a software developed specifically for use by practices offering ABA therapy. It’s compatible with Macs and PCs, as well as iOS and Android devices, and has a solid list of features that may be particularly useful for ABA therapists.
TherapyNotes offers a robust list of features plus affordable pricing, especially for group practices and enterprises. The company has well-reviewed customer support and clients have praised the intuitive interface.
ICANotes is a practice management software designed for specialists in behavioral health. It includes an array of features that include ONC-ATCB certification as well as both clinical and administrative features to help providers and staff members.
ClinicSource offers the features that mental health professionals need to manage their practices and provide patients with the best care. Their prices are on the higher side on a per-provider basis and according to their website, there is no enterprise pricing available.
CounSol is a cloud-based practice management option for mental health providers. In addition to the usual features, they provide the option to customize your client portal and intake forms for a cohesive client experience.
Psyquel is a cloud-based practice management software for mental health providers. Users praise its intuitive interface. Psyquel is one of the few PMS on our list with the option for an installed desktop version for users who prefer that model.
9. Power Diary
Power Diary has an extensive list of features plus some of the most affordable pricing, particularly for solo practitioners who are just building a client base. We like that they offer a free trial. They have robust training that includes live training plus a substantial library of documentation, videos, and webinars.
WeCounsel is a cloud-based solution that connects mental health providers with mental health organizations to provide telehealth services. While its primary focus is on telehealth, the software includes some of the features that we’d expect to find in traditional practice management software.